Current City of Hogansville Job Opportunities…
The City of Hogansville is an Equal Opportunity Employer
Customer Service RepresentativeJOB TITLE: CUSTOMER
SERVICE REPRESENTATIVE DEPARTMENT: ADMINISTRATION/UTILITIES
SUPERVISOR’S TITLE: CUSTOMER
SERVICE MANAGER JOB SUMMARY: This is a multi-functional position, under the general
supervision of the Customer Service Manager. This position will be required to
assist with utility customer service: receiving utility payments, receiving
applications for service, answering telephone calls, and assisting customers
with billing questions. Some independent judgement is required in the accurate
execution of duties. Dealing with difficult and unhappy customers is a part of
the job, and employees are expected to always maintain a friendly and helpful
demeanor. EXAMPLES OF WORK: The following examples are illustrative of
some of the duties and tasks assigned to this title. No attempt is made to be
exhaustive in this listing. Customer Service Duties
- Receives
payments and deposits for utility and other city receivables.
- Processes
payments using proper accounting principles.
- Maintains
a cash drawer and properly accounts for money daily.
- Ensures
cash payments are properly recorded and sent to the bank
- Assists
customers in person and by telephone
- Processes
applications, fees and other paperwork concerning utility services.
- Receives
complaints and resolves customer billing problems.
- Operates
computer terminals to perform various tasks.
- Performs
other related duties as directed.
DESIRABLE KNOWLEDGE, SKILLS, AND ABILITIES: - Knowledge
of basic bookkeeping principals and knowledge in applying them to
maintenance of records.
- Knowledge
of departmental rules, regulations, policies, and procedures.
- Knowledge
or ability to learn and interpret applicable codes and ordinances;
computers and common computer software, including Microsoft Office; modern
office practices, procedures and equipment.
- Excellent
skills in dealing with customers and the ability to properly address their
concerns.
- Properly
identifying needs of the customer from various functions of City
operations
- Basic
math and its principles
- Ability
to ensure strict confidentiality in all matters as needed and required
- Establish
and maintain effective working relationships with the public, other
employees, and elected officials.
- Adapt to
a changing environment when required by needed skills.
- Adapt to
City policies and procedures and to understand the City of Hogansville
Code of Ordinances
- Communicate
effectively, both verbally and in writing
- Provide
guidance to, assist, and/or interpret others regarding the application of
procedures and standards to specific situations.
TRAINING AND
EXPERIENCE REQUIREMENTS: The following standards express the minimum background of training and experience DESIRABLE as evidence of an applicant’s ability to qualify for this job title. Other training and experience, if evaluated, may qualify an applicant for a job of this title. - Graduation from high school or equivalent
recognized certification
- Two years of office related experience and/or customer service experience.
- Excellent background in attendance,
organization, and dedication is required.
- Must be able to pass criminal background and pre-employment drug screen.
- Bilingual preferred.
To apply online, CLICK HERE. or you may pick up an application in person at Hogansville City Hall, 111 High Street, Hogansville, GA 30230. ***Deadline for Applications for this position is Friday, August 30, 2024. The City of Hogansville is an equal opportunity employer.
Public Works Equipment OperatorDepartment: PUBLIC WORKS STREET DEPARTMENTSupervisor: PUBLIC WORKS DIRECTOR This is semi-skilled work of a routine nature in the operation of heavy equipment. Perform manual work functions associated with construction, maintenance and repair of city streets/roads, drainage systems, right-of-way areas, parking lots, parks, recreation facilities, grounds areas, or other area of assignment. Emphasis in on the operation of trucks, tractors, and other equipment where driving and maneuvering the vehicle constitutes most of the work required to complete tasks; incumbents may occasionally operate equipment at higher levels, but not as their primary work function. ESSENTIAL DUTIES AND RESPONSIBILITIES:• Conducts daily inspections of assigned equipment to ensure that equipment is in safe and proper operating condition.• Drives assigned equipment to and from designated work sites; operates tractors, lawn mowers, dump trucks, and/or other light equipment in the completion of assigned landscaping and other related tasks.• Constructs new gas and water mains and service lines.• Operates trencher as needed.• Assist in the general repairs of gas/water lines.• Changes out meters and meter-related parts.• Flushes fire hydrants as needed.• May service equipment with gas, oil and water.• Keeps regular check on equipment operated• Loads materials and supplies and delivers to proper location• Performs duties of a Crew Worker and other related work as assigned; and• Will serve as Crew Leader over a group of Crew Workers at assigned work sites. MINIMUM QUALIFICATIONS (The following standards express the minimum background of training and experience DESIRABLE as evidence of an applicant’s ability to qualify for this job title. Other training or experience, if evaluated as equivalent, may qualify an applicant for a job of this title. TRAINING AND EXPERIENCE REQUIREMENTS:•Must have a minimum of six months previous experience and/or training that includes construction work or equipment operation, or any equivalent combination of education, training and experience which provides the requisite knowledge, skills and abilities for this job.• Experience in concrete work is a plus.• Possession of a valid Restricted Commercial Class B Driver’s License as issued by the State of Georgia is preferred but is not required.• Must be at least 18 years old, have a High School Diploma or equivalent, and have good driving history. To view complete job description and requirements, please CLICK HERE.To apply online, CLICK HERE. or you may pick up an application in person at Hogansville City Hall, 111 High Street, Hogansville, GA 30230. This position will remain open until filled. posted: 7/30/2024.
Waste Water Treatment Plant Operator TraineeDepartment: WASTE WATER TREATMENT PLANT Supervisor: WASTE WATER TREATMENT PLANT SUPERVISOR Class Characteristics: Under general supervision, assists in the daily operation and maintenance of the waste water plant; performs related work as required. DEFINITION: Performs work directly with the Superintendent of the Waste Water Treatment Plant performing daily duties of plant operations. This position requires detailed observance and attentiveness of operations. Skills in math are important for accuracy in this position. Must be able to perform normal tasks which require a high degree of comprehension and technical knowledge on your own. Daily duties include recording flow coming into and going out of the plant; running various laboratory tests as required by State permitting; perform preventive maintenance on all equipment involved in daily operations; pulling samples from ponds, creeks, and branches in various locations throughout the City; calibrating instruments in the laboratory and having a detailed understanding of their use. Work also involves the responsibility of the FOG Program (Fats, Oils, and Greases) in monitoring businesses and restaurants’ fats intake that may make its way into the sewer system. Must be able to communicate effectively with business owners and/or management in guiding their compliance with this State program. Judgment and compliance of the FOG Program is subject to procedures set by the City Manager and the Mayor and Council by way of State law. This program is based solely on the initiative of the employee to perform the functions accurately and timely. ESSENTIAL DUTIES AND RESPONSIBILITIES: - Assists in the daily operations and maintenance of the waste water plant in compliance with established procedures and standards, Federal and State laws, and administrative regulations.
- Assists with inspection and/or monitoring of pumps, charts, gauges, and meters daily.
- Assists with collection of waste water samples and conducting lab tests; adjusts chemicals and/or equipment as necessary.
- Adds chemicals in accordance with prescribed standards.
- Assists with preparation and maintenance of accurate reports/records
- Assists with forwarding waste water samples and reports as required by State law.
- Assists with servicing and performing preventive maintenance on plant equipment; forwards requests for major repairs and/or equipment and tools to superiors.
- Assists with maintaining adequate inventory of spare parts, chemicals, equipment, and tools.
- Assists with maintenance and cleaning of plant and grounds.
- Attends training programs to obtain licenses at each level after meeting experience requirements.
- Assists in the scheduled inspection and maintenance of sewer lines and easements.
ASSOCIATED DUTIES - Maintain and manage the overall success of the FOG (Fats, Oils, Grease) Program for the City to include proper training, customer contact, issuing citations, and constant compliance.
- Perform other duties as assigned.
*You must be at least 18 years old, possess a High School Diploma or equivalent, possess a valid Georgia Driver's License, and have a good driving history. FOR A DETAILED JOB DESCRIPTION, PLEASE CLICK HERE. To apply online, CLICK HERE. or you may pick up an application in person at Hogansville City Hall, 111 High Street, Hogansville, GA 30230. This position will remain open until filled. posted: 7/17/2024.
The Hogansville Police Department has an immediate opening for:Certified Police Officer - Night ShiftThe Hogansville Police Department has an immediate opening for Night Shift Police Patrol Officers: We are looking for a dynamic police officer to be responsible for the enforcement of federal, state, and local laws and the protection of life and property. Responsibilities include patrolling assigned zones, responding to calls, serving criminal court papers, providing first aid and CPR, provide traffic control, testify in judicial proceedings, complete all required reports and forms and perform other related duties as assigned. To be successful as a police officer you should be able to perform a broad range of responsibilities and establish a relationship of trust among the members of your department and community. Duties include: - Enforcing laws
- Ensuring the safety and security of the public by responding to emergencies, providing assistance to victims, and reducing or preventing involvement in crime
- Building relationships with the community while helping to contribute to the health and safety of vulnerable populations through community policing.
- Creating community awareness by using crime prevention methods or intervention initiatives
- Conducting investigations by interviewing suspects, witnesses, and collecting evidence at crime scenes
- Participating in and testifying at court hearings when required
- Processing incident reports with accurate detail and factual information.
- Working special details as needed.
- (Note: The listed duties are illustrative only and are not intended to describe each and every function which may be performed in the job class. The omission of specific statements does not preclude management from assigning specific duties not listed herein if such duties are a logical assignment to the position)
Knowledge Required FOR THIS Position: - Knowledge of relevant federal and state laws, criminal and traffic codes, search and seizure laws, judicial procedures, city ordinances, and department policies and procedures.
- Knowledge of criminal and traffic investigation techniques and procedures
- Knowledge of the geography and streets of the city.
- Skill in CPR techniques, operating police vehicles, firearms, computers, and emergency equipment.\Officers must be capable of working night shift, weekends, and holidays.
Minimum Qualifications: - Must be a P.O.S.T. certified peace officer in the State of Georgia, and in good standing.
- Sufficient experience to understand the basic principles relevant to the major duties of the position usually associated with the completion a Georgia P.O.S.T. approved police academy or having a similar position for one to two years.
- Must possess and maintain a valid driver’s license
- Knowledge and level of competency commonly associated with the completion of training in the field of work, in addition to basic skills associated with a high school education.
Job Type: Full-time
Pay: $44,491.20 per year for entry level patrol officer Benefits: - Take home patrol vehicle
- Health insurance
- Dental/ eye insurance
- Life Insurance
- POAB dues paid by city
- GMA vested upon 10 years of service
- 12-hour shifts
- Specialized Training opportunities provided after completion of probation period.
Education: - Minimum, high school diploma or equivalent
- P.O.S.T. Peace Officer Certification, in good standing
BACKGROUND INVESTIGATION: A rigid and thorough personal, work experience, and qualification background investigation is required, which includes: medical exam, drug screening test, psychological tests (written and clinical), polygraph examination, verification of all credentials and qualifications (personal references, previous employment, POST status, education, training, etc.), and interviews. TO APPLY:
Employment applications may be obtained at the Hogansville Police Department, 117 Lincoln Street, Hogansville GA 30230, or
Click HERE to apply online.
posted: 4/13/2023 | applications accepted until filled.
ONLINE APPLICATIONS FOR EMPLOYMENT FOR ANY POSITION CAN BE OBTAINED BY CLICKING HERE.
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