Employment

   

Current City of Hogansville Job Opportunities…

Customer Service Specialist

DEPARTMENT:  ADMINISTRATION           

SUPERVISOR’S TITLE: CUSTOMER SERVICE MANAGER

 

JOB SUMMARY:              

This position is a multi-functional position, under the general supervision of the Customer Service Manager, responsible for Customer Service and the issuance of building and licensing permits for the City. This position will be required to assist with utility customer service: receiving utility payments, receiving applications for service, answering telephone calls, and assisting customers with billing questions. Some independent judgement is required in the accurate execution of duties. Dealing with difficult and unhappy customers is a part of the job, and employees are expected to maintain a friendly and helpful demeanor at all times.

 

EXAMPLES OF WORK:  The following examples are illustrative of some of the duties and tasks assigned to this title. No attempt is made to be exhaustive in this listing.

Customer Service Duties

  • Receives payments and deposits for utility and other city receivables.
  • Processes payments using proper accounting principles.
  • Maintains a cash drawer and properly accounts for money daily.
  • Ensures cash payments are properly recorded and sent to the bank.
  • Assists customers in person and by telephone.
  • Processes applications, fees and other paperwork concerning utility services.
  • Receives complaints and resolves customer billing problems.
  • Operates computer terminals to perform various tasks.
  • Performs other related duties as directed. 

Permitting & Licensing

  • Skilled clerical and technical responsibilities for administering the issuance of building and construction permits.
  • Provides information and assistance to the public in the permit application process.
  • Verifies contractors, tradesmen, and builders possess a current state business license and contractor/trade licenses when applicable.
  • Issues permits to include collecting and recording of fees.
  • Receives and records request for inspections; assists with verifying completion of application and required inspections; and entering information into the building department software.
  • Accepts requests for certificates of occupancy, verifying required inspections have been approved; assuring projects are ready for occupancy and all necessary work is complete; providing certificates of approval/occupancy; and contacting utility providers with authorizations to release meters.
  • Assists builders, contractors, and citizens with general ordinance and code questions regarding the permitting process.
  • Maintains an excellent working relationship with building officials.
  • Proper reporting to other departments and entities as required by policy.
  • Skilled clerical and technical responsibilities for issuance of business and alcohol licenses.
  • Provides and assists the public in the permit application process for issuance of business and alcohol licenses.
  • Ensures that applications are properly completed, verifies information and logs applications.
  • Distributes applications for approval when required by City code.
  • Issues licenses and ensures license holder is familiar with requirements regarding renewal, and code compliance.

Other

  • Provides back-up to other departments within City Hall as needed.
  • Keeps accurate records, assists in sale of lots, and prepares deeds for the City cemetery; maintains an excellent working relationship with funeral home for accuracy of records; and maintains maps of all cemetery lots and ownership
  • Accepts applications, obtains approval, and issues licenses and tags for dangerous dogs & pit bulls in compliance with the City ordinance.
  • Accepts applications, obtains approval, and issues certificates and stickers for large truck parking permits in accordance with policy. 

DESIRABLE KNOWLEDGE, SKILLS, AND ABILITIES

  • Knowledge of basic bookkeeping principles and knowledge in applying them to maintenance of records.
  • Knowledge of departmental rules, regulations, policies, and procedures.
  • Knowledge or ability to learn and interpret applicabnle codes and ordinances; computers and common computer software, including Microsoft Office; modern office practices, procedures and equipment.
  • Excellent skills in dealing with customers and the ability to properly address their concerns.
  • Properly identifying needs of the customer from various functions of City operations.
  • Basic math and its principles.
  • Ability to ensure strict confidentiality in all matters as needed and required.
  • Establish and maintain effective working relationships with the public, other employees, and elected officials.
  • Adapt to a changing environment when required by needed skills.
  • Adapt to City policies and procedures and to understand the City of Hogansville Code of Ordinances.
  • Communicate effectively, both verbally and in writing.
  • Provide guidance to, assist, and/or interpret others regarding the application of procedures and standards to specific situations.
  • TRAINING AND EXPERIENCE REQUIREMENTS:

    The following standards express the minimum background of training and experience DESIRABLE as evidence of an applicant’s ability to qualify for this job title. Other training and experience, if evaluated, may qualify an applicant for a job of this title.

     

    Graduation from high school or equivalent recognized certification; two years in office work, with some management experience preferred. Experience in licensing and permitting is a plus. Excellent background in attendance, organization, and dedication is required. Must be able to pass criminal background. City of Hogansville is an equal opportunity employer.      

    Applicants may apply at Hogansville City Hall, 111 High Street, Hogansville, GA. or click below for an online application.

    Online Employment ApplicationClick Here to Apply   

    Applications will be accepted until Friday, August 19 or until filled.    


    Equipment Operator

    The City of Hogansville has an immediate opening for an Equipment Operator in the Public Works Department. This is semi-skilled work of a routine nature in the operation of heavy equipment, performing manual work functions associated with construction, maintenance and repair of city streets/roads, drainage systems, right-of-way areas, parking lots, parks, recreation facilities, grounds areas, or other areas of assignment. Emphasis on the operation of trucks, tractors, and other equipment where driving and maneuvering the vehicle constitutes most of the work required to complete tasks; incumbents may occasionally operate equipment at higher levels, but not as their primary work function.

    MINIMUM QUALIFICATIONS: (The following standards express the minimum background of training and experience DESIRABLE as evidence of an applicant's ability to qualify for this job title. Other training or experience, if evaluated as equivalent, may qualify an applicant for a job of this title.)

    • Must have a minimum of six (6) months previous experience and/or training that includes construction work or equipment operation, or any equivalent combination of education, training and experience which provides the requisite knowledge, skills and abilities for this job.
    • Possession of a valid Restricted Commercial Class B Driver's License as issued by the State of Georgia is preferred but is not required.
    • Must have good driving history. 

    The City of Hogansville offers a generous benefits package, including: 

    •          Medical, dental, vision, short-term disability, voluntary life insurance 
    •          Employer paid group life insurance
    •          Excellent training opportunities
    •          40 hours of vacation after first year

    Salary based on experience and qualifications. 

    To view a full detail of the job description, please CLICK HERE

    Applicants may apply at Hogansville City Hall, 111 High Street, Hogansville, GA. or click below for an online application.

    Online Employment ApplicationClick Here to Apply   

    Applications will be accepted until Friday, August 19 or until filled. 


    Certified Police Officer 

    The Hogansville Police Department has two immediate openings for Police Patrol Officer:

    We are looking for dynamic police officers to be responsible for the enforcement of federal, state, and local laws and the protection of life and property. Responsibilities include patrolling assigned zones, responding to calls, serving criminal court papers, providing first aid and CPR, provide traffic control, testify in judicial proceedings, complete all required reports and forms and perform other related duties as assigned.

    To be successful as a police officer you should be able to perform a broad range of responsibilities and establish a relationship of trust among the members of your department and community.

     Duties include:

    •     Enforcing laws
    •     Ensuring the safety and security of the public by responding to emergencies, providing assistance to victims, and reducing or preventing involvement in crime
    •     Building relationships with the community while helping to contribute to the health and safety of vulnerable populations through community policing.
    •     Creating community awareness by using crime prevention methods or intervention initiatives
    •     Conducting investigations by interviewing suspects, witnesses, and collecting evidence at crime scenes
    •     Participating in and testifying at court hearings when required
    •     Processing incident reports with accurate detail and factual information.
    •     Working special details as needed.
    •     (Note: The listed duties are illustrative only and are not intended to describe each and every function which may be performed in the job class. The omission of specific statements does not preclude management from assigning specific duties not listed herein if such duties are a logical assignment to the position)

    Knowledge Required FOR THIS Position:

    • Knowledge of relevant federal and state laws, criminal and traffic codes, search and seizure laws, judicial procedures, city ordinances, and department policies and procedures.
    • Knowledge of criminal and traffic investigation techniques and procedures
    • Knowledge of the geography and streets of the city.
    • Skill in CPR techniques, operating police vehicles, firearms, computers, and emergency equipment.\Officers must be capable of working night shift, weekends, and holidays.

    Minimum Qualifications:

    • Must be a P.O.S.T. certified peace officer in the State of Georgia, and in good standing.
    • Sufficient experience to understand the basic principles relevant to the major duties of the position usually associated with the completion a Georgia P.O.S.T. approved police academy or having a similar position for one to two years.
    • Must possess and maintain a valid driver’s license
    •  Knowledge and level of competency commonly associated with the completion of training in the field of work, in addition to basic skills associated with a high school education.

    Job Type: Full-time

    Pay: $39,520.00 per year for entry level patrol officer

    Benefits:

    • Take home patrol vehicle
    • Health insurance
    • Dental/ eye insurance
    • Life Insurance
    • POAB dues paid by city
    • GMA vested upon 10 years of service
    • 12-hour shifts
    • Specialized Training opportunities provided after completion of probation period.

    Education:

    • Minimum, high school diploma or equivalent 

    •      P.O.S.T. Peace Officer Certification, in good standing

    BACKGROUND INVESTIGATION: A rigid and thorough personal, work experience, and qualification background investigation is required, which includes: medical exam, drug screening test, psychological tests (written and clinical), polygraph examination, verification of all credentials and qualifications (personal references, previous employment, POST status, education, training, etc.), and interviews.

    TO APPLY: You can pick up an application at the Hogansville Police Department, 117 Lincoln Street, Hogansville GA 30230, or Click Here for Application for Employment.


    Water Maintenance Worker 1

    The City of Hogansville has an immediate opening for Water Maintenance Worker 1. This position is responsible for the maintenance of the city's water system, including water mains, service lines, and meters. This is an entry-level position. Experience in water repairs is a plus. Applicants may apply at Hogansville City Hall, 111 High Street, Hogansville, GA. or click below for an online application.

    Online Employment ApplicationClick Here to Apply   

    Note:  Job descriptions are available for these positions and may be obtained by request at cityhall@cityofhogansville.org.

    Applications accepted until filled. 


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